To ensure fair Internet access for all HughesNet® subscribers, HUGHES® maintains a Fair Access Policy (FAP). This policy establishes an equitable balance in Internet access for HughesNet subscribers. Hughes assigns a download threshold to each service plan that limits the amount of data that may be downloaded during a typical day. A small percentage of subscribers who exceed this limit will experience a temporary reduction of speed.
Explanation:
The Fair Access Policy is straightforward. Based on an analysis of customer
usage data, Hughes has established a download threshold for each of the
HughesNet service plans that is well above the typical usage rates. Subscribers
who exceed that threshold will experience reduced download speeds for
approximately 24 hours.
During this recovery period, the HughesNet service may still be used, but speeds will be slower. Web browsing, for example, will be significantly slower than subscribers’ normal browsing experience. Subscribers will return to normal download speeds after the recovery period as long as they minimize their bandwidth-intensive activities. If they continue these activities during this recovery period, reduced download speeds may continue beyond 24 hours.
|
|
Threshold |
|
Home |
200 MB |
|
Pro |
300 MB |
|
ProPlus |
425 MB |
|
Elite |
500 MB |
|
Ellite Plus |
500 MB |
IMPORTANT, UPDATE
If you are planning on downloading large files that may cause you to exceed the above Fair Access Policy, there is a time for what Hughes calls Free time.
Free time is a time that you can download all you want & not have to worry about exceeding
the Fair Access Policy.
Free Time is now between 2am. and 7 am. daily with no penalty to worry about, whether you have a HN7000s or HN9000 modem.